Cancellation, reimbursement or return police

Please always verify your statement of account of the credit card, and if for any valid reason you are not 100% satisfied with the service or product we have provided, within the 60 days following the payment of your credit card, we will fully accept your claim as valid and we will investigate with the purpose of reimbursing the cost through our internal reimbursement processes, if it is ascribable to us.  After the 60 days following your payment by credit card, we are not bound to investigate nor reimburse these charges.


In order to process your payment(s) of invoice and/or your statement(s) of account of credit card with our traditional payment method, please contact the Collection Department at the telephone number (+507) 730- 9313 or by e-mail at office (at)

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